Grievances

We, Howden Insurance Brokers LLC ensure to maintain quality in our services and comply with all regulatory requirements.

For any complaints or suggestions, kindly call or write to us -
Telephone: +971 4 357 3835  Email: grievance@howdenuae.com   

​​​​​​Complaints form  |   Complaints process flow chart
 

For regulatory information, please refer below:

Dubai Health Authority (DHA) - https://www.isahd.ae/Home/Ipromes
E-Mail: cg@dha.gov.ae  |  Toll Free (24/7): 800342 (800 DHA)

Health Authority of Abu Dhabi (HAAD) - https://www.doh.gov.ae/
E-Mail: contact@abudhabi.ae  |  Toll-Free Number: 800555

All other UAE insurance policies- CBUAE | Filing an Insurance-Related Complaint (centralbank.ae)
E-Mail: contactus@cbuae.gov.ae  |  Telephone: +971 2 691 5555

We, Howden Guardian Insurance Brokers LLC ensure to maintain quality in our services and comply with DHA regulatory requirements.

For any complaints or suggestions regarding health insurance, kindly call us or write to us.   

Telephone: +971 2 491 3777  Email: complaint@howdenguardian.com   

DHA eclaim link: TracAssist - Issue Tracker (eclaimlink.ae)

Complaints form

Complaints process flow chart